Robert's Letter to the Neuromonics Team

Rather than paraphrase what Robert experienced, we share his words exactly as he wrote them — because nothing captures it better.

I want to share with you that my tinnitus is practically gone after playing the Neuromonics app for the last 6 months, 6 hours a day. I have been able to withdraw completely from taking anti-anxiety and sleeping medications.

The Lesson About Maintenance

Robert's story contains something that most tinnitus success stories don't: an honest account of what happens when you stop. After his first period of remission, Robert stopped using Neuromonics entirely for a year or two. The tinnitus returned.

It was my fault for not using Neuromonics at all for the last year or two as a maintenance tool, which caused my brain to get lazy and temporarily forget how to tune out the tinnitus. Lesson learned.

He resumed treatment, and tinnitus went into remission a second time. He now maintains a regular low-level use of the app to prevent recurrence.

I will still play the app to keep up with maintenance so I don't have a resurgence of my tinnitus in the future. Neuromonics has worked for me a second time in putting my tinnitus into remission.

What Practically Gone Means

Robert's phrase practically gone deserves a moment of context. The Neuromonics treatment does not silence the tinnitus signal at the source. The underlying auditory change that generates the signal may still be present. What changes is the brain's response: the attentional filter stops flagging the signal, the limbic system stops responding with anxiety, and the tinnitus moves from foreground to background — and eventually to near-inaudibility in daily life.

That is what Robert is describing. That is what the neurophysiological model predicts. And that is what over 20 years of clinical experience supports.

The Importance of Maintenance

Robert's candor about stopping treatment and experiencing a recurrence is clinically valuable. It illustrates a key principle of neurological desensitization: the neural retraining achieved through Neuromonics is real and durable, but the brain can drift back toward old patterns if the acoustic input is completely removed for extended periods. Maintenance use — even at low levels — preserves the gains.

If you have completed a Neuromonics program and are experiencing a resurgence, know that the treatment can work a second time. Your brain has done it before — it can do it again.